Email Centralisation for Seamless Travel Operations

Scattered Emails Across Platforms

Keep everything organised in moonstride, a centralised hub where all emails are searchable and easy to access—no more flipping between platforms.

Disconnected Team and Customer Communications

Stay aligned with shared email threads and real-time updates, ensuring everyone has the full picture for seamless communication.

Lack of Automation in Email Communication

Automate follow-ups and use ready-made templates to streamline responses, reducing manual effort while maintaining consistency.

Organise, Automate, and Simplify with moonstride’s Email Centralisation Features

Streamline communication, reduce manual tasks, and keep your team connected with moonstride’s email centralisation to support seamless travel operations.

Unified Email View

Stay in control of all communications by viewing customer and supplier emails in one easy-to-manage inbox—streamlining access to enquiries, quotations, and bookings.
Unified Email View
Unified Email View
Two-Way Email Sync

Two-Way Email Sync

Sync all emails—sent and received, ensuring real-time visibility for your team and eliminating the need to switch between platforms.
Two-Way Email Sync

Personalised Email Templates

Send professional, branded emails quickly using ready-made templates tailored for travel communications—customise with ease for every client.
Personalised Email Templates
Personalised Email Templates
Email Signature Management

Email Signature Management

Maintain a polished, professional appearance by managing multiple user signatures—keeping branding consistent across your communications.
Email Signature Management

Centralised Email Thread Management

Stay on top of every enquiry, quotation, or booking with a complete view of the email thread—ideal for seamless teamwork and customer service.
Centralised Email Thread Management
Centralised Email Thread Management

Additional Features

Direct Supplier Messaging

Contact suppliers directly from dedicated sections.

Attachment Handling

Easily add and manage files for seamless communication.

Help and Support

Get on-platform guidance for efficient email management.

See Email Centralisation in Action—Tailored for Travel Businesses

Stay on Top of Every Email, Every Time

Experience the benefits of centralised email management — clearer communication, quicker responses, and stronger collaboration.
Stay on Top of Every Email, Every Time
Instant access to all customer and supplier communications in one place.
Stay organised within moonstride, no need for external email tools.
Reduce repetitive work with automated follow-ups and templates.
Collaborate seamlessly with shared email threads.
Always stay updated with real-time syncing.

Frequently Asked Questions

How does moonstride help manage communications?

moonstride’s email management includes:
 

  • Ready-to-use response templates for common queries.
  • Complete history log for all customer and supplier emails.
  • Attachment management for sending essential documents.
  • Personalised user signatures in emails.
  • Send registration links to travellers.
  • Simple creation and management of email templates.
What is the email centralisation module?

moonstride’s email centralisation allows travel businesses to send customised emails to customers and suppliers, with automatic syncing to enquiries, quotations, and bookings.

What are the benefits for travel businesses?

Our email centralisation feature simplifies communications throughout the sales cycle, supports collaboration, and centralises bookings and emails for seamless operations.

How do I sign up?

Signing up is simple. Request a demo and our team will contact you to set up your account.

Is this feature included in moonstride’s packages?

Email Centralisation is an optional module, available at an additional cost. Please refer to our pricing or contact us for details.

Can I view all emails in one screen?

Yes, moonstride allows you to view all communications—sent and received—in a unified view linked to each enquiry, quotation, or booking.

Can I track booking confirmation emails to suppliers?

Yes, all such emails are tracked and stored centrally, associated with the relevant supplier and booking.

Can I customise email signatures?

Yes, moonstride allows for multiple user signatures, easily selectable when sending emails.

How can I send emails to customers from moonstride?

Use the “Email Communication” feature from the customer list, or from enquiry, quotation, or booking sections to communicate with ease.

What file formats are supported in the email centralisation system?

Supported formats include Word (doc, docx), Excel (xls, xlsx), images (jpg, png), PowerPoint, and PDFs.

Are there customisable templates?

Yes, you can create and manage multiple templates tailored to your business.

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