Travel Booking Management System
Effortlessly manage and organise all your travel bookings in a single, integrated platform. Enhance efficiency, improve customer satisfaction, and grow your business with our all-in-one Travel Booking Management System.
Efficient Booking Management Fuels the Success of Dynamic Travel Industry
Efficient booking management is crucial for travel businesses to ensure smooth operations and customer satisfaction. Pioneering travel booking management platforms and software solutions facilitate the entire booking process, from initial enquiries to payments, confirmations and beyond. Functionalities such as real time service updates, online reservation portals, automated notifications and alerts, payment gateway integrations etc. empowers travel agencies and tour operators to efficiently manage their bookings and minimise errors. A coherent booking management lays the foundation for sustainable growth within the travel industry and will remain a cornerstone of its success, enabling memorable trips for travellers around the globe.
Seamlessly Manage Your Reservation Workflow
Ensure precision, effectiveness, and client satisfaction with moonstride’s booking engine. The robust functionalities and user-friendly interface of moonstride allow users to manage bookings effortlessly, from the initial reservation to the final confirmation.
Consolidated Bookings
Obtain a comprehensive, centralised database that compiles all of the bookings in one location. Discover a range of filter choices to locate the information you require quickly and without difficulty. Manage your bookings conveniently by personalising the data listing views to suit your unique requirements and preferences.
- View booking details from various channels, such as online platforms, sell channels, and walk-ins into a single, easily accessible location.
- Utilise the export feature to ensure data resilience and generate valuable insights into booking trends.
Unified Management of Traveller Details
Provide tailored reservations to the travellers by gathering their comprehensive information that complies with regulations and accommodate the traveller’s preferences and needs. Collect traveller information in a variety of methods including any specific requirement.
- Obtain traveller information in multiple ways: by manually entering it, importing it from an excel file, or extracting it from the platform.
- Share registration link with the organiser so that they can fill out the form with the traveller’s information.
- Manage notes against each traveller.
Professional Documentation
Travel documentation acts as the traveller’s road map, offering an organised summary of events, accommodation, transport, and other relevant details. Deliver polished, customised documents from moonstride that will wow your clients.
- Send multiple documents such as booking, service and individual passenger vouchers to your customers in one single email upon completion of booking.
- Impress your clients with customised and professionally designed itineraries and share it with them as a link or PDF.
- Get the history of who accessed or sent the documents, along with timestamps and other details.
- Generate ATOL certificates easily from moonstride.
Supplier Confirmation
Ensure timely and accurate confirmation of bookings from suppliers using moonstride’s intuitive supplier reference module. Improve efficiency and enhance customer experience with reliable travel arrangements.
- Two-way system to communicate all travel details with suppliers to confirm availability directly from the platform.
- Suppliers can attach required documents while confirming the service and the same can be viewed/downloaded by the users.
- Access to history of supplier confirmation along with timestamps.
Customer Communication
Initiating and managing smooth communications with customers at every stage of the travel booking management process is the key for success. moonstride, with its exceptional in-built functionality of facilitating the communication with customers, stands out as a powerful tool to make the booking management more efficient.
- Availability of all to-and-fro communications with customers in a single interface.
- Capability to send essential documents, such as quotations and itineraries, as well as emails with registration and payment links, including automated notifications to customers.
- Access to complete history of customer communications along with date and time markers.
Invoices and Payments
Improve cash flow management, optimise financial procedures, and provide a flawless payment experience to your customers. Easily handle financial transactions linked to reservations and services. Seamlessly generate invoices and send them out to clients right away via email or download option.
- Easily share payment links with customers and select from a variety of payment options when recording payments.
- Create installment plans for specific passengers or the organiser.
- Utilise various price structures and branding to create invoices with ease.
Amendment of Bookings
Flexibility is the key when it comes to travel solutions and moonstride hasn’t missed this aspect of management. Whether it is a change in travel dates, accommodation preferences, or activities, our platform empowers tour operators and travel agents to quickly modify reservations to meet the evolving needs of travellers.
- Recalculate markups and commission with just one click.
- Update services’ travel dates or delete services in bulk easily.
- Amend customer price or markups at any point of time.
Customisable Booking Rules
Core entities which can be different for every booking need attention in the travel business. moonstride comes as a saviour with the capability of configuring required parameters with reference to agents, customers and suppliers as per the need.
- Configure the cancellation policies, markups and margins at different levels.
- Offer promotional codes and discounts based on specific criteria.
- Select your set of preferences for limiting or expanding the search scope for the services to be added in the booking.
All-in-One Booking Management Solution at Your Fingertips
Booking management is at the heart of providing outstanding travel experiences. moonstride ensures smooth and efficient booking processing with a centralised listing as well as expansive modules to manage every aspect of a booking workflow. Handle reservations and changes with ease. Calculate due amounts and notify your suppliers at a go.
