Organise Your Operations with Right Travel Booking Management Software

Discover How
Fragmented booking processes slowing you down

Bring all your bookings together with a unified tour operator booking system for better control and productivity.

Struggling to Keep Traveller Data Accurate in Real-time

Our SaaS based travel booking software keeps traveller details up-to-date, with integrated solutions that simplify passenger information management.

Supplier Confirmations and Communication Feeling Complex

Strengthen supplier interactions with automated confirmations and a central hub for timely, organised communications.

Accelerate Your Booking Management Workflow

See how our travel technology solutions help you manage processes and improve the customer experience, without trouble.
Manage All Bookings in One Place

Centralised Bookings

Bring all your bookings together in one easy-to-access space. Keep data accurate and quickly filter through details.
Manage All Bookings in One Place
  • Manage bookings from online channels, sales and direct walk-ins.
  • Get instant insights into booking trends with exportable data.
  • Customise your view to suit your unique needs.

Professional Documentation

Generate professional, comprehensive travel documents with ease.
Professional Documentation
  • Quickly create and send itineraries and vouchers.
  • Access full document history with timestamps.
  • Effortlessly create ATOL certificates.
Professional Documentation
Supplier Communication and Confirmation

Supplier Communication and Confirmation

Optimise supplier confirmations with a two-way communication system.
Supplier Communication and Confirmation
  • Communicate freely through a simple, intuitive interface.
  • Access past confirmations for full transparency.
  • Faster and AI-assisted email communications.
  • Download supplier documents with ease.

Custom Invoices and Flexible Payments

Simplify cash flow with diverse invoicing and payment options.
Custom Invoices and Flexible Payments
  • Generate and share invoices instantly.
  • Create tailored payment plans for your clients.
  • Adjust pricing and apply promotional codes with ease.
  • Offer various payment options.
  • Customise the documents in your own branding.
Custom Invoices and Flexible Payments
Customer Communication

Customer Communication

Manage all customer interactions from one central hub for a superior travel experience.
Customer Communication
  • Send documents and links effortlessly.
  • Track communication history accurately.
  • Design your email templates to suit your customers.
  • Keep everything organised and easy to access.

Bookings Updates

Adapt quickly to client needs with easy booking changes.
Bookings Updates
  • Update travel dates and details in seconds.
  • Recalculate pricing and commissions with a few clicks.
  • Handle cancellations and modifications easily.
Bookings Updates

Additional Features

Dynamic Package Creation

Create tailored travel packages on the go with our comprehensive API integrations.

Multi-Currency Support

Manage multiple currencies and international bookings, no matter where your clients are.

Real-Time Service Updates

Keep clients informed with instant service updates, ensuring transparency and satisfaction at every step

Automated Notifications

Set alerts for key booking updates to keep everyone in the loop.

Dynamic Itinerary Sharing

Provide clients easy itinerary access through shareable links and PDFs.

Advanced Filtering Options

Easily pinpoint and manage specific bookings with powerful filters, streamlining your workflow.

Additional Features

Dynamic Package Creation

Create tailored travel packages on the go with our comprehensive API integrations.

Multi-Currency Support

Manage multiple currencies and international bookings, no matter where your clients are.

Real-Time Service Updates

Keep clients informed with instant service updates, ensuring transparency and satisfaction at every step

Automated Notifications

Set alerts for key booking updates to keep everyone in the loop.

Dynamic Itinerary Sharing

Provide clients easy itinerary access through shareable links and PDFs.

Advanced Filtering Options

Easily pinpoint and manage specific bookings with powerful filters, streamlining your workflow.

Website Integration

Streamline bookings by capturing them directly from your website, minimising manual data entry and errors.

Two-Way Supplier Communication

Confirm travel details with suppliers through direct communication, all within the platform.

Dynamic Package Creation

Create tailored travel packages on the go with our comprehensive API integrations.

Calendar Overview

Visualise and organise bookings with a simple yet stylish calendar view.

Multi-Currency Support

Manage multiple currencies and international bookings, no matter where your clients are.

Real-Time Service Updates

Keep clients informed with instant service updates, ensuring transparency and satisfaction at every step

Automated Notifications

Set alerts for key booking updates to keep everyone in the loop.

Dynamic Itinerary Sharing

Provide clients easy itinerary access through shareable links and PDFs.

Advanced Filtering Options

Easily pinpoint and manage specific bookings with powerful filters, streamlining your workflow.

Start Your Journey Towards Smarter Travel Booking Management

Get Started Today

Why Travel Professionals Prefer moonstride’s Booking Management System

Achieve greater efficiency and growth with moonstride.
Centralise booking processes to streamline your operations.
Automate bookings across multiple channels.
Improve customer satisfaction with seamless communication tools.
Reduce errors with real-time updates and alerts.
Easily adjust bookings and create personalised payment plans.

Frequently Asked Questions

How does a travel booking CRM enhance customer communication?

moonstride – much more than a travel booking CRM – streamlines communication by allowing you to send personalised documents—like quotations, itineraries, invoices and booking vouchers—directly from the platform. Each document can include special notes and cover letters, maintaining a history of all sent communications.

Why use travel booking management software?

Streamline your operations, improve customer experiences, boost efficiency and drive revenue growth with comprehensive cloud-based travel booking management software.

What is a two-way supplier communication system?

A two-way supplier communication system allows the tour operators to directly send emails to suppliers and the supplier’s responses can be recorded in the respective booking in moonstride. Automate offline booking with moonstride by sending email requests to suppliers for both single and group components. Once confirmed by suppliers, the component booking status is updated automatically.

How can I track and manage customer payments?

Get comprehensive details on payments, whether viewing individual bookings or running extensive reports. moonstride organises, tracks and reports all payment activities, from sending payment links to recording off-platform transactions.

What passenger information can I capture and store?

Capture a wide array of passenger details, from basic contact information to dietary and medical preferences. Add notes, white label fields and upload documents. Passengers are linked to customers for easy repeat bookings without re-entering data.

How does the system handle amendments in customer pricing?

The system creates an “Adjustment” line item for any changes, ensuring transparency and easy tracking. Apart from this, there are multiple possibilities for modifying prices/services within the bookings.

Can I add a cancellation fee when canceling bookings?

Yes, upon cancellation, a pop-up allows you to enter cancellation fees, which can also be applied individually to each service if needed.

Can I manually confirm a booking without taking payment?

Yes, bookings can be manually confirmed by editing the status directly within the platform.

Can we amend itinerary content as needed?

Yes, make adjustments to cover letters and images directly in the booking. Content changes can be applied at the template level and will automatically update to bookings.

In what branding can we send out documents?

Send documents using your branding, the agent’s branding, or the sales channel branding, ensuring consistency and personalisation.

Can I send a single email to suppliers for multiple service confirmations?

Absolutely! If one supplier provides multiple services, you can combine them into a single email for confirmation, streamlining communication.

Can I record a refund against a customer payment?

Yes, in the booking’s Payment History section, use the Refund action to accurately record any customer payment refunds.

Make Your Business Better with moonstride

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Still have Questions?

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