Effortlessly Manage Your Bookings with Our Travel Booking Management

Q: How does the system handle amendments in customer pricing?

The system creates an 'Adjustment' line item for any changes, ensuring transparency and easy tracking. Apart from this, there are multiple possibilities for modifying prices/services within the bookings.

Organise and manage all your travel bookings in a single integrated platform. Deliver a smoother experience for your customers while growing your business.

Discover How

Fragmented booking processes slowing you down

Manage all your bookings in one place for seamless organisation and increased productivity.

Struggling to Keep Traveller Data Accurate in Real-time

Our SaaS based travel booking software keeps traveller details up-to-date, with integrated solutions that simplify passenger information management.

Loaded with Supplier Emails and Confirmations

Strengthen supplier interactions with automated confirmations and a central hub for timely, organised communications.

All-in-One Booking Management Platform for Travel Businesses

See how our booking management solutions help you manage processes and improve the customer experience, without trouble.

Centralised Bookings

Bring all your bookings together in one easy-to-access space. Keep data accurate and quickly filter through details.

Professional Documentation

Generate professional, comprehensive travel documents with ease.

Supplier Communication and Confirmation

Optimise supplier confirmations with a two-way communication system.

Custom Invoices and Flexible Payments

Simplify cash flow with diverse invoicing and payment options.

Generate and share invoices instantly.
Create tailored payment plans for your clients.
Adjust pricing and apply promotional codes with ease.
Offer various payment options.
Customise the documents in your own branding.

Customer Communication

Manage all customer interactions from one central hub for a superior travel experience.

Bookings Updates

Adapt quickly to client needs with easy booking changes.

Additional Features

Dynamic Package Creation

Create tailored travel packages on the go with our comprehensive API integrations.

Multi-Currency Support

Manage multiple currencies and international bookings, no matter where your clients are.

Real-Time Service Updates

Keep clients informed with instant service updates, ensuring transparency and satisfaction at every step.

Automated Notifications

Set alerts for key booking updates to keep everyone in the loop.

Dynamic Itinerary Sharing

Provide clients with easy itinerary access through shareable links and PDFs.

Advanced Filtering Options

Easily pinpoint and manage specific bookings with powerful filters, streamlining your workflow.

Streamline Your Travel Bookings with Our Smart Travel Booking Management Solution

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Simplify Booking Operations, Save Time & Drive Business Growth

Achieve greater efficiency and growth with moonstride.

Centralise booking processes to streamline your operations.

Automate bookings across multiple channels.

Improve customer satisfaction with seamless communication tools.

Reduce errors with real-time updates and alerts.

Easily adjust bookings and create personalised payment plans.

Frequently Asked Questions

What makes customer communication easy with moonstride?

With moonstride, you can send professional, personalised documents in just a few clicks. Whether it is a quotation, itinerary, or invoice, each message includes relevant details and a complete communication history to keep everything organised.

Why use travel booking management software?

Streamline your operations, improve customer experiences, boost efficiency and drive revenue growth with comprehensive cloud-based travel booking management software.

What is a two-way supplier communication system?

A two-way supplier communication system allows the tour operators to directly send emails to suppliers and the supplier’s responses can be recorded in the respective booking in moonstride. Automate offline booking with moonstride by sending email requests to suppliers for both single and group components. Once confirmed by suppliers, the component booking status is updated automatically.

How can I track and manage customer payments?

Get comprehensive details on payments, whether viewing individual bookings or running extensive reports. moonstride organises, tracks, and reports all payment activities, from sending payment links to recording off-platform transactions.

What passenger information can I capture and store?

Capture a wide array of passenger details, from basic contact information to dietary and medical preferences. Add notes, white label fields and upload documents. Passengers are linked to customers for easy repeat bookings without re-entering data.

How does the system handle amendments in customer pricing?

The system creates an “Adjustment” line item for any changes, ensuring transparency and easy tracking. Apart from this, there are multiple possibilities for modifying prices/services within the bookings.

Can I add a cancellation fee when canceling bookings?

Yes, upon cancellation, a pop-up allows you to enter cancellation fees, which can also be applied individually to each service if needed.

Can I manually confirm a booking without taking payment?

Yes, bookings can be manually confirmed by editing the status directly within the platform.

Can we amend itinerary content as needed?

Yes, make adjustments to cover letters and images directly in the booking. Content changes can be applied at the template level and will automatically update to bookings.

In what branding can we send out documents?

Send documents using your branding, the agent’s branding, or the sales channel branding, ensuring consistency and personalisation.

Can I send a single email to suppliers for multiple service confirmations?

Absolutely! If one supplier provides multiple services, you can combine them into a single email for confirmation, streamlining communication.

Can I record a refund against a customer payment?

Yes, in the booking’s Payment History section, use the Refund action to accurately record any customer payment refunds.