Capture, Manage, Convert – Streamline Travel Enquiries with moonstride

By moonstride | 13 January 2025 |

Imagine this: A potential customer lands on your tourism website, gets instantly interested in one of the unique tour packages you offer. They fill out a contact form asking for more details. What happens next is very crucial for your business. If their enquiry is overlooked or left unanswered, you could lose that booking to a competitor. For tour operators and travel agencies, the key to growing business is all about how quickly you capture and follow-up on these leads. moonstride’s Enquiry API integration is here to perfectly handle this scenario - it ensures that no lead is missed and you have the chance of converting every enquiry to a successful booking.

Seamless Lead Capture with moonstride’s Enquiry API Integration

The enquiry API integration in moonstride acts like a bridge between your website and moonstride’s CRM back-office. Whether you have your website developed in WordPress or any other technology – our enquiry API will always capture all your website leads. Once set up, this integration works quietly in the background, taking each form submitted on your website and creating a new enquiry in your system. Forget about manual input and tracking, the API makes sure every detail is documented instantly. Details like contact information, travel interests and preferences are all gathered seamlessly. This frees you up to concentrate on nurturing your leads and planning exceptional trips without worrying about losing track of potential customers.

Taking Action – Managing Enquiries Efficiently

moonstride keeps all your enquiries organised in one central system, making them easy to manage. You can track where each enquiry comes from, assign it to the right team member and set follow-up schedules—all within moonstride. When you have everything in one place, you can ensure that every potential client gets the attention they deserve, quickly and efficiently. It boosts productivity and helps ensure that no enquiry slips the net.

Enhanced Customer Engagement

Responding quickly and effectively to enquiries is essential. With leads seamlessly integrated into moonstride, your team can connect with potential clients right away, answering questions and providing information about your services. moonstride has all necessary features to design branded itineraries packed with desired services and share quotations within moments. If everything syncs with the client interest, using moonstride can get you bookings in just a few minutes of the enquiry submission. Fast responses not only make clients feel valued but also increase your chances of turning enquiries into bookings.

Key Advantages for Tour Operators

moonstride’s Enquiry API comes in with significant advantages to you:

Efficiency: Automate lead capture and reduce time spent and chances of errors on manual data entry.
Organisation: Keep all client requests neatly recorded in the system, ready for action.
Growth: Efficient lead management can directly contribute to increased bookings and business growth.

Turn Interest into Bookings with moonstride

If capturing website leads efficiently and enhancing client relationships is your goal, moonstride’s Enquiry API is the solution you need. With all leads securely captured and organised, your team can provide prompt, personalised responses. Once an enquiry is in moonstride, you can easily communicate, create tailored itineraries, and share quotations—often turning interest into bookings quickly. Explore moonstride’s features today and see how managing website enquiries can transform your operations. Book a demo to explore the potential of seamless lead management.