Branch/Sell Channels
Flexible Control for Better Business
With moonstride, travel firms and tour operators can streamline their sales processes easily, regardless of the locations. This feature allows you to handle all operations from a centralised system and reduces complexity. You also gain the flexibility to oversee varied sales activities seamlessly and maintain a standard in service quality across multiple branches or brands. This not only allows your team to focus on delivering customised customer experiences but also empowers your business to respond swiftly to changing market demands. By unifying your sales channels, you can offer custom solutions that are adept at meeting specific client needs, ultimately expanding your customer base and strengthening your market presence. Enable your branches to function cohesively and ensure every customer interaction is a step towards achieving your business goals.
Set Up and Manage Different Sell Channels
- Create and organise your sell channels with ease.
- Link every enquiry, booking and quotation to the correct sell channel.
- Manage agents with the right markups and commissions suited to each channel.
Branch-wise User and Staff Segmentation
- Assign enquiries, quotations, and bookings to users in specific sell channels.
- Ensure staff are properly allocated across channels for better efficiency.
- Maintain flexible staff access, documentation, and reporting as per brand or location.
Tailored Branding
- Control how itineraries, invoices and documents look for each sales channel.
- Match currency settings and payment options to each market’s needs.
- Let your documents communicate to your audience in an engaging and relevant manner.
Better Customer Communication
- Automatically send notifications tailored to each sales channel.
- Ensure no information is missed with timely updates guiding your customers.
- Build loyalty through clear and friendly communication.
Clear Reports and Useful Insights
- See how each branch is performing with simple, clear reports.
- Learn what works best from detailed insights tailored for every sales channel.
- Drive your success by using data that informs strategy and growth plans.
